Microsoft Entourage is a very
popular application for Office as well as home users. It is part of Microsoft
Office for Mac suite of application, developed by Microsoft for Mac OS X
operating system. However, in current version of Office for Mac, Microsoft has
replaced Entourage with Outlook, but it is still used by many users worldwide. Microsoft
still provides updates, which enable you to keep your application updated and
avoid needs of Entourage repair
solutions.
Sometimes after installing the
updates to Microsoft Entourage, you might find that the application is not
working properly. Entourage may even refuse to open. It gives you the following
error message when you try to start the E-mail client:
“An older version of the Microsoft Database Daemon is
running. To open Entourage, first delete the daemon from the Startup items, and
then restart the computer. For more information, see Mac OS Help.”
When you launch any other Office
applications, like Word for Mac, you get another error message that states:
“An unexpected error occurred while trying to load the
Microsoft Framework Library.”
When it happens, all your
significant Entourage data becomes unusable. At this point, you are required to
use an advanced Entourage recovery
method to get your E-mails, contacts, and other Entourage data back.
Cause:
You may run across this issue if any
of the below mentioned conditions are true:
- You have not restarted the Office Applications after installing the updates.
- The update was not installed successfully and thus the application is not working.
- Microsoft Entourage database is severely damaged and Entourage cannot read it.
Resolution:
You can try fixing this update issue
using any of the below mentioned steps:
- Close all Office for Mac applications and restart your Macintosh machine. It will close the existing Daemon and update it.
- Download the updates manually from Microsoft Website and install them. In some cases, Automatic updates may not install properly.
- Repair the corrupted Entourage database with the help of inbuilt Database Utility. It rebuilds the database and makes it accessible.
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