Microsoft Entourage is the most significant and popular E-mail client and personal information manager for Mac OS X operating system based computers. This is part of MS Office for Mac Suite of products and is available only for Mac OS X operating system. The application lets you effectively manage your significant data, by creating personal folders. However, there are some situations where database corruption makes the personal folders inaccessible and you encounter severe data loss. In order to solve this issue, you have to opt for Entourage database recovery solutions.
As an example of personal folder issue with Microsoft Entourage, consider the below mentioned circumstances that you may encounter while working with Entourage:
- You have created different Personal Folders to arrange the E-mail items in your Entourage account.
- When you receive an E-mail, you try to move the same to a particular Personal Folder.
- The process does not complete and you cannot move the Mail item to the folder.
- Entourage freezes and crashes when you try to open the personal folders.
This situation happens due to corruption to the Entourage database and you are required to use Entourage database repair mechanisms to come out of it.
How to sort out this problem?
- Create a new Identity- This problem can be related to the corrupt Entourage Identity. Create a New Identity and move some of the E-mail items from old Identity to the new one, by dragging them to Desktop as .eml files. Switch to the new Identity to check if it lets you move the data to personal folders.
- Create a new user- If the above method does not solve your problem, then it can be due to a faulty user account. Create a new user in the Accounts and switch to the new user. Try dragging the file in new user account to see if the problem is fixed. In case it fixes the issue, then the problem is related to your User Account.
- Restore data from backup-If both the above methods fail to work, then you need to create a new account and restore all your data from an updated backup.
If backup is not in place, then you need to use advanced Entourage repair software to work around the issue. Such tools are capable of efficiently extracting all your valuable data from damaged database.